Frequently Asked Questions
Everything you need to know about your next journey with Travelpro Europe.
Which countries in Europe do you ship to?
We currently offer standard and express shipping to all EU member states, as well as the United Kingdom, Switzerland, and Norway.
What is the warranty period for Travelpro luggage?
Our high-quality luggage collections come with a limited lifetime warranty that covers functional defects in wheels, zippers, extensions, and carrying handles.
How do I return an item if I change my mind?
You can return any unused item in its original packaging within 30 days of delivery. Please visit our Returns Portal to generate your prepaid shipping label.
Are your carry-on bags compliant with European airline regulations?
Yes, our 'Global Carry-On' models are specifically designed to meet the overhead bin dimensions for major European carriers including Lufthansa, Air France, and Ryanair.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking link from our logistics partners (DHL or DPD).
